At Brisbane Emergency Dentist, we value your privacy and are committed to protecting the confidentiality and security of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or contact us for dental services. By using our website or providing us with your information, you consent to the practices described below.
1. Collection of Personal and Health Information
We collect personal and health information when you:
- Visit our website, submit an enquiry, or book an appointment.
- Communicate with our team via phone, email, or online forms.
- Receive dental care or treatment at our clinic.
This information may include your name, contact details, demographic data, medical and dental history, insurance details, and any other information you voluntarily provide to us.
2. Use of Personal and Health Information
We use your information to:
- Provide dental care, emergency appointments, and follow-up services.
- Manage patient records and process payments.
- Communicate with you about your appointments or treatment plans.
- Improve our website, services, and patient experience.
Your personal information helps us ensure safe, accurate, and efficient delivery of dental care.
3. Disclosure of Personal and Health Information
We may share your personal and health information with:
- Dental specialists, laboratories, or health professionals directly involved in your care.
- Insurers and payment processors where required.
- Regulatory authorities when legally obligated.
We do not share your personal information with third parties for marketing purposes.
4. Data Security
We take reasonable steps to protect your personal and health information from misuse, loss, unauthorised access, or disclosure.
Our clinic uses secure systems and technology, and all staff members are trained to handle sensitive information responsibly.
5. Website Analytics and Cookies
Our website may use cookies and analytics tools (such as Google Analytics) to collect non-identifiable information about site traffic and user behaviour.
These insights help us improve our website experience and services.
You can disable cookies in your browser settings if you prefer.
6. Third-Party Links
Our website may contain links to other sites. Brisbane Emergency Dentist is not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.
7. Children’s Privacy
We understand the importance of protecting children’s privacy.
We do not knowingly collect personal information from children under the age of 16 without parental consent. If we become aware of such collection, we will delete the information immediately.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect new legal or operational requirements.
Any changes will be posted on this page with the updated effective date.
We encourage you to check this policy periodically.
9. Contact Us
If you have questions, concerns, or requests regarding your personal or health information, please contact us:
Brisbane Emergency Dentist
📍 Level 1, Shop 2086, Westfield Carindale Shopping Centre,
1151 Creek Rd, Carindale QLD 4152
📧 info@brisbaneemergencydentist.com.au